Gartner Peer Insights News Center

Hi there,

Join us for a review sourcing promotion!

Gartner is providing up to 50 $25 USD Gartner-funded gift cards in each eligible market from September 1, 2023 to September 30, 2023 via required review sourcing links. The survey to request your required sourcing link is open now!

Please review all information and be sure to select the market(s) in the survey that you wish to participate in before submitting.

After you submit the survey above, the Peer Insights Team will send you the required review sourcing link(s) to send to your customers, along with email template examples.

Remember, only reviews submitted to the required sourcing links between September 1, 2023 and September 30, 2023 11:59 PM EST are eligible for the incentive. This is only happening for a limited time, so act fast!

If you have any questions, please speak to your Program Manager or email peerinsightsvendorsuccess@gartner.com.

Hi there,

Thank you to everyone that attended the July 2023 Vendor Webinar this morning!

Please find the July 2023 Webinar Recording, Presentation Slides (.pdf), and Q&As here.

As a recap, please see just a few of the updates discussed in the July 2023 Webinar:

• Review Snippets (Available now!): Pre-approved Review Snippets allow vendors to easily market their reviews in a few clicks
• Reviewer Region - Voice of the Customer: GPI is switching from 'Deployment' Region to 'Reviewer' Region for the VOC to improve end-user value

• GPI+ Incentive to Sunset August 1st, 2023: The GPI+ Incentive will no longer be available as of August 1st
• Start Planning Now! Gartner Funded Gift Card Promotion confirmed for September 2023: more information coming soon!

If you have any questions, please reach out to your Program Manager or PeerInsightsVendorSuccess@gartner.com.

Hi there,

The Gartner Peer Insights biannual Technology Provider Webinar is approaching!

Join us on July 19, 2023 at 11:00 AM ET to get a sneak preview of enhancements we plan to launch through the end of 2023!

🤔 Why Attend?

In past webinars, we have announced updates like new markets and categories opened on the site, Voice of the Customer Methodology iterations, and changes to our policies (like allowing partner reviews!). We have also announced platform enhancements such as in-depth request details in your TPT Request Tracker, the Messenger App Chatbot & Help integration, and improved website designs. You can see all previous Webinar recordings here.

Did you know that there are over 500,000 published reviews on Gartner Peer Insights? 😲 You can learn information like this and more at our July 2023 Technology Provider Webinar.

We look forward to seeing you there!

If you have any questions, please reach out to your aligned Program Manager or contact PeerInsightsVendorSuccess@gartner.com

Hi there,

We are excited to share that the Gartner Peer Insights Customer First Program is now available to all markets, including "Others" markets!

All Customer First Technology Providers are designated with the Customer First badge on the live Gartner Peer Insights Website and get access to Readership Analytics.

If you are interested in join the Customer First Program, please ensure that you:

1. Host a widget on your external website → please see the guidelines in the Terms and Conditions for all widget requirements
2. Actively engage with Gartner Peer Insights → you must have attended an onboarding session and have at least 10 published reviews within 90 days of applying to the Program
3. Submit an Agreement Form → this form shows proof of widget and participation details to get a badge

For more information, please reference our Customer First Program article, or reach out to your Program Manager.

Hi there,

As previewed in our January 11, 2023 Vendor webinar, Gartner is making an update to the Gartner Peer Insights site.

Effective February 16, 2023, Gartner Peer Community and Gartner Peer Insights ratings and reviews will each have separate and distinct home pages and user experiences.

Please check out our blog for more information.

As announced in our January 2023 Vendor Webinar, we’re very pleased to share that we’ll be launching a complimentary Review Collection by Gartner Peer Insights service for all vendors in February 2023.

How will this work? You'll submit your customer list (name and email), and Peer Insights will email your customers asking for a review on Peer Insights on your behalf.

Stay tuned as we will share additional program details when we launch the program in February 2023!

Hi there,

As announced in our January 2023 Vendor Webinar, the Gartner Peer Insights site will have a new experience starting in Q2 2023.

Reviews + Rating and Community will become two separate site experiences with distinct entry-points for end users.

Quick Overview:

Gartner Peer Insights Reviews & Ratings will have an updated site experience starting Q2 2023 with a new homepage optimized for reviews and ratings.

Community will also have a new domain, and will host features such as polls, discussions, etc.

Stay tuned for more information!

On January 11, 2023 the Gartner Peer Insights team hosted a live webinar for the vendor community!

If you weren't able to join, you can still catch up and learn all about what the team has planned for the first half of 2023.

Here's a quick overview of what we covered:

2022: Year in Review (Shannon Wedding)​

1H 2023 Site Updates (Mayank Mehta)​

• GPI + Community Site Experience Update​​ - Learn more here

1H 2023 Vendor Enhancements (Dylan D'Orazio and Cristina LaPenna)​

• Vendor Survey Feedback Recap ​

• New Help Center + Blogs, Messenger, etc.​ - Learn more here

• Gift Card Enhancements​ - Learn more here

• Coming Soon: Review Collection by GPI - Learn more here

Q&A (All)

Listen to the recording now to learn more about the topics above, as well as view the slides that were shared during the session.

If you have any questions, please reach out to your Peer Insights Program Manager or email us at PeerInsightsVendorSuccess@gartner.com

Hi there,

Introducing the GartnerⓇ Peer Insights™ Content Compliance Policy

Learn more about the compliance guidelines that apply to the use of Gartner Peer Insights content.

Important Update: Vendor Funded Gift Cards

Improvements to the Vendor Funded Gift Card program in 2022 and updates to come in 2023.

Introducing the New Peer Insights Help Center

Stay updated and efficiently navigate through all Peer Insights resources with the Peer Insights Help Center.

Hi there,

Access Gartner Peer Insights blogs from December 2022 and earlier here.